Number five – Emotional Intelligence
Every engineer knows that we learn more from our mistakes than when things go right.
Emotional intelligence is the ability to understand, use, and manage your own emotions in positive ways. You must understand yourself before you can hope to understand and be empathetic towards others.
But too much empathy can be paralysing. Concern for the feelings of others can hinder much needed change. There’s a time for emotional empathy, and a time for more rational, emotion-free decision making. Emotionally intelligent people appreciate the limits of empathy, putting it to use when the situation calls for it.
How to do engineers develop emotional intelligence?
Through fiction, we observe characters driven to extremes as they give in to impulse or miss opportunities, lose their temper or fail to speak up, fight for what they believe in or acquiesce to those in power, buckle, betray, disappoint, cheat and lie.
Characters in fiction get things wrong, often spectacularly wrong, so we don’t have to.
My recommendation – The Starlings of Bucharest Sarah Armstrong
Set in1970’s Europe, at the height of the Cold War, Ted moves to London to get away from the working-class fishing community he was born into. Hoping to train as a journalist, he moves to London and slides into debt. Things look up when he is given an opportunity to travel east.
But others are watching him. And listening.
The threats people hold over us are most often imagined. We even create them for ourselves.
There has never been a better book on the art of listening, a masterclass in the art of manipulation.